In this thoughtful piece, Dr. Regina Kaufman tells of an encounter with a man in a checkout line who remembered that she was his physical therapist more than 30 years ago. Describing the man’s “relatively cool” demeanor, she expresses her fear that perhaps his memory of his treatment was not a completely positive one. She tries to recall the level of care she was able to provide as a novice, and notes that wisdom can only truly develop over time.

In her narrative reflection, Kate Mihevc Edwards presents her honest self-portrait as an avid runner whose life — and very identity — were altered by injury. But experiencing the vulnerability of losing her very sense of self proved to be a gift over time, she reports. “The work I put in to help me survive and cope made me a better clinician,” she states. She shows how her loss helped her to develop a deeper understanding of the importance of empathy in healthcare.

In a poignant personal account, Susan Deusinger details her father’s final months and his ultimate decision to take charge of his own death process. Although his passing left a void in her life, she notes that he also gave her “the privilege of honoring his beliefs and supporting his choices — something we don’t always have the opportunity to do as clinicians.” A video interview accompanies this piece, in Deusinger’s own words.

In her essay, “Beyond Words,” Amanda Kaufman, PT, DPT illustrates how providing a space for her patient to tell her full story, during one of her darkest moments, and listening carefully, established the trust that allowed their healing work together to begin.

2020 is defined by crises and uncertainties related to the COVID-19 pandemic and racial tensions. These impact the moral, social, political and economic foundations of

Grace White, PT, DPT, relates in her essay, “Pride, Prejudice, and Professionalism,” how she used patience, insight, and a clever strategy to overcome her patient’s sexist bias against her and deliver his treatment.